Selected work
Adaptive Journey Studio An authoring tool for adaptive certification journeys, where publishing something broken has to be impossible — not unlikely. 2024–25 AI role-play and certification Designing machine evaluation that a regulated industry will stand behind — attempt history, manager oversight and competency reporting included. 2023–25 Repositioning a platform Rebuilding a generic white-label product as a purpose-built life-sciences platform, and growing the design organisation that could carry it. 2021–22 Enterprise readiness Access, identity and integration design — the quiet surfaces that determine whether a three-thousand-seat rollout succeeds. OngoingClient work is covered by confidentiality agreements; these describe approach and outcome, and production screens are shared in conversation.